A huge thank you for the help with organising our cycling trip to Vietnam. We had a wonderful time, thoroughly enjoyed every minute and have been singing the praises of the country and Indochina Bike Tours since we returned. It was the best trip we have had in years. Everything went so smoothly, BAN was a joy, quietly organised and Hieu and Lan both great sources of knowledge and good fun. Nothing was too much trouble for any of them. They were all great ambassadors for Indochina Bike Tours .
Carolyn and Tony Herrick, USA 2 Sep 2008
I would like to compliment Indochina Bike Tours on their superior customer service. It seems to me that many biking travel companies think their work ends at drawing up itineraries and arranging hotels. However, I found that your company really values the customer experience and this was shown by the phone calls we received in each city, checking whether we had found the experience to our expectation. I think this alone is ingenious, as any problems can be addressed immediately and not potentially left to mar the whole trip. In all, a wonderful experience in a superb country.
Angela Marinucci, Australia 28 August 2008
I would just like to write and thank your company for an excellent biking trip around Indochina – it was supremely wonderful. I would in particular like to commend the tour leaders, Hieu and Luou (and the local guide who acted just as a tour leader in Laos, Viet nam,Siem Reap, Virakhan Xayxana), as they did much to make the whole experience so enjoyable. I was impressed with their effortless organisation, willingness to cater to the group’s individual needs (not an easy job), whilst still being able to socialise in a most pleasant way. All in all they proved to be consummate professionals and I feel privileged to have been given the opportunity to tour with them.
Brian and Mino Haworth, UK 22 Sep 2008
I have just returned from my cycling holiday to Vietnam and Cambodia and wanted you to know that the trip was fantastic. We visited all the big ticket items, many small unknown places and had a great experience. The trip was very well organised, accommodation was much better than expected, guides were very good (a couple were exceptional). Congratulations on a well put together trip. Our tour guide was Hieu Bemrose. Chung started the trip as our guide but ended the trip as our friend. He was terrific as a cycling guide, friend and travel companion. We never had to bother about anything…because CHUNG handled everything so well. He made sure all our accommodation was acceptable, helped with food ,bicycle and advice on what extra to see in our free time and above all he was just a pleasure to travel with.
Wayne Baldwin, USA 12 Sep 2008